Safety Management Systems (SMS) for Ground Operations
01_Course Target
- The target of this course is for Ground Service Providers (GSPs) are mandated to establish provisions for safe ground operations, therefore all companies that are involved in ground handling must ensure safety risks are managed in a systematic way. Following this course, you will get basic understanding of Safety Management Systems (SMS) relevant to ground operations
Explore_Other_Courses
Passenger Experience Management
This course designed to is toprovide expertise and tools to design, implement, and sustain a passenger-centric strategy that enhances customer satisfaction and operational performance.understnd how to identify key touchpoints, measure customer experience, and integrate these practices into your airport’s overall strategy to create a seamless and memorable passenger journey.
Passenger Facilitation
The course designed to Improve passenger processes while reducing organizational costs.Interpret national obligations within international agreements.Describe the regulatory framework of aviation facilitation pertaining to passengers.Foster collaboration among stakeholders for overcoming challenges specific to cross-border travel.Identify facilitation tools and processes that improve passenger flow.
Advance Airport Operations
This course designed for essential training for airside and landside operations managers. Gain practical knowledge to manage key airport operations with high efficiency and safety.To Understand and meet the operational requirements of main stakeholders: airlines, authorities, ground service providers, passengers, and freight forwarders.