Airport Terminal and Landside Operations
01_Course Target
- This course is designed to at an introductory level, how to optimize airport terminal and landside operations, leverage the involvement of the various stakeholders and others in the airport community including airport employees.
- To understand the importance of providing a positive customer experience from curb to gate that is in harmony with security, facilitation, and health requirements as well as revenue generating activities. This course will explore the impact of the COVID-19 pandemic crisis on the aviation industry and the industry’s response to facilitate recovery .
Explore_Other_Courses
Passenger Experience Management
This course designed to is toprovide expertise and tools to design, implement, and sustain a passenger-centric strategy that enhances customer satisfaction and operational performance.understnd how to identify key touchpoints, measure customer experience, and integrate these practices into your airport’s overall strategy to create a seamless and memorable passenger journey.
Airport Baggage and Lost Warehouse Management
This course designed develop and enhance the knowledge and skills of participants, provide them with modern concepts in managing baggage and lost and found warehouses, and enable them to perform their work in warehouse management efficiently, implementing storage and tracking operations and following legal and documentary procedures in inventory and warehouse management.
Air Transport Regulations Issues (ATRI)
This course designed to provides a general overview of the fundamentals and complexities of regulatory regimes that are applicable to international air transport in such areas as competition, taxation of air transport operations and management of airports.