Servicing passengers with disabilities on air transport
01_Course Target
- This course will provide PRM service agents with the knowledge, skills and attitudes required to provide service to passengers with disabilities on air transport.
Explore_Other_Courses
Airport Terminal and Landside Operations
This course is designed to at an introductory level, how to optimize airport terminal and landside operations, leverage the involvement of the various stakeholders and others in the airport community including airport employees.To understand the importance of providing a positive customer experience from curb to gate that is in harmony with security, facilitation, and health requirements as well as revenue generating activities. This course will explore the impact of the COVID-19 pandemic crisis on the aviation industry and the industry’s response to facilitate recovery .
Archiving & Documentation
This course designed to gain the expertise, skills, and knowledge in office management and archiving and documentation to foster an Aeronautical information environment by aligning the data chain inputs and outputs to achieve quality aeronautical information products and services.
Airport Emergency Plan (Response Awareness)
This course designed to understand the main components of an Emergency Response and illustrates how its challenges can be coped with.