Passenger Experience Management
01_Course Target
- This course designed to is toprovide expertise and tools to design, implement, and sustain a passenger-centric strategy that enhances customer satisfaction and operational performance.
- understnd how to identify key touchpoints, measure customer experience, and integrate these practices into your airport’s overall strategy to create a seamless and memorable passenger journey.
Explore_Other_Courses
AGL1 - AIRSIDE ELECTRICAL SAFETY
This training course designed to teaches the main electrical safety procedures for engineers and maintenance teams working airside with Airfield Ground Lighting.to provide delegates with the correct safe isolation protocols when working on primary series circuits, secondary circuits, safe isolation of CCR’s and basic fault finding.
Aerodrome signs and marking
This course designed to provide Airside Operations Managers, CAA Aerodrome Inspectors / Auditors and Air Traffic Controllers with Knowledge, Skills and Attitudes for Airfield signs and Markings to enable them effectively and efficiently interpret and implement the Annex 14 specifications for Airfield Markings.
Airport Master Planning
This course designed for to be able to understand various parameters and requirements to be considered for planning of a new airport.