Airport Terminal and Landside Operations
01_Course Target
- This course is designed to at an introductory level, how to optimize airport terminal and landside operations, leverage the involvement of the various stakeholders and others in the airport community including airport employees.
- To understand the importance of providing a positive customer experience from curb to gate that is in harmony with security, facilitation, and health requirements as well as revenue generating activities. This course will explore the impact of the COVID-19 pandemic crisis on the aviation industry and the industry’s response to facilitate recovery .
Explore_Other_Courses
Aerodrome Inspection
This course designed to provide aerodrome inspectors with the necessary knowledge, skills and attitudes to ensure that aerodrome inspection procedures are implemented appropriately in order to achieve the goal of safe and efficient aerodrome operations.
Airline Safety Investigation
This course designed to learn how to participate in an aircraft accident and serious incident investigation, in accordance with ICAO Annex 13 Standards. You will also learn about the concepts, techniques and tools necessary for your airline to conduct effective internal safety investigations. Special attention is given to understanding the underlying causes of accidents and incidents in order to improve safety and prevent future occurrences.
Passenger Facilitation
The course designed to Improve passenger processes while reducing organizational costs.Interpret national obligations within international agreements.Describe the regulatory framework of aviation facilitation pertaining to passengers.Foster collaboration among stakeholders for overcoming challenges specific to cross-border travel.Identify facilitation tools and processes that improve passenger flow.